W dniach 17-25 Listopada sklep będzie nieczynny z powodu zmian organizacyjnych (przeprowadzka). W tych dniach nie będą realizowane żadne zamówienia oraz mogą wystąpić problemy z komunikacją po stronie sklepu. Wszystkimi sprawami zajmiemy się niezwłocznie po 25 listopada. Nowy adres sklepu Sulechowska 4A/18, Zielona Góra.

Delivery methods

Delivery methods

We deliver shipments via courier companies: Inpost, Inpost Paczkomaty, ET Logistik, DB Schenker, Poczta Polska.

Information

When choosing carriers for you we suggested the reputation in the transport market in the field:

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Delivery time (shipment at customer's within 24 hours)

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Impeccable delivery of shipments (shipments delivered undamaged)

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T&T shipment tracking capabilities

 

Free delivery

We offer free shipping within Poland for purchases over €399. Promotion is valid from 30-10-2019 till now.

PEKAES courier

The package is delivered by a courier. Couriers usually call to arrange a detailed delivery time. We use this courier to deliver the largest shipments. All forms of payment available.

GLS Courier

GLS Courier offers shipments with a maximum weight of 30 kg and total sides up to 160 cm, as well as the possibility to track shipments. All forms of payment available.

Pick up in parcel machine InPost

Pick up in one of Paczkomaty InPost machines. Option for packages up to 410x380x640mm. All forms of payment available.

International shipping

Products available on our website can be shipped within the EU. The cost depends on the product and the country of delivery. If you want to inquire about the cost of delivery, please send an email with the product code, quantity and country of delivery.

Personal collection

Ordered products can be collected in person after receiving information that the order is ready for collection. We inform you by phone and e-mail. It is possible to pay on the spot by card or cash.

 

Delivery cost

Delivery cost is determined individually for each item and is visible on the product page (detailed delivery costs are visible after adding the item to the basket). Each shipment is insured for the full amount of the order..

Additional information

In the case of accepting more goods than ordered, the buyer agrees to be charged for the value of the excess goods over the ordered quantity.

In case other goods than ordered are found in the consignment, the buyer should refuse acceptance of the consignment, otherwise it shall be deemed that the buyer has agreed to amend the order and charge for the accepted goods according to prices valid on the day of dispatch.

The buyer shall confirm acceptance of delivery of goods on the consignment note and on the invoice copy with his/her own signature. Confirmation of receipt should bear the Client's stamp and include: the name of the Buyer, the legible name of the consignee, the position and legible signature of the person authorised to accept shipments.

Deliveries of parcels that have been notified of receipt can only be made to persons with written authorization after checking their identity. The original of the power of attorney should be attached to the acknowledgement of receipt.

In exceptional circumstances, postage costs may be subject to change. We will inform you of this before shipment of your order. In case of shipping to countries outside of the EU, other delivery costs (e.g. customs handling costs) may be added.

All shipments in our warehouse are carefully packed and checked before shipment. If you receive a shipment with damaged tape or damaged packaging indicating that the contents have been tampered with by third parties - you should refuse to accept the shipment and inform us about this fact. The case will already be handled by our team.

Information about the package leaving our warehouse together with the waybill number is sent to each customer via e-mail. After receiving such an e-mail, you should expect next day delivery. At any time you can check where your package is or call us and ask about its status.

To each shipped item we attach a receipt or VAT invoice, which are proof of purchase and basis for warranty. Invoices and receipts are placed under the waybill sticked to each package sent from our warehouse.

At the store Bolw.pl at any time you can enter your account to see what is happening with your order.

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